Order Info

How We Work
Our collections will be released every 4-6 weeks, we will open pre-orders for 2 weeks. Each order will be custom made by me. Orders will be completed within 1-3 weeks after pre-order has closed. You will receive an email when your order is ready to be sent. 
Refunds
If you have received a faulty item please contact us as soon as possible. I will replace your order or you will receive a refund. The faulty item will need to be sent back to us via registered post at your own cost. * We will not refund a change of mind as each item are custom made. 
Rush My Order
If you are needing your order by a specific date, please leave comment or email us at info@janerosedesigns.com 
Custom Orders 
Jane Rose is a registered Australian business ABN# 91426657231